Complaints Management Policy

$9.99 including GST

No-one likes receiving complaints.  Encouraging clients to air their concerns with you at an early stage can help you resolve problems before they become disputes.

This template provides a framework for clients to make complaints and explains how their complaints will be handled.

Description

No-one likes receiving complaints.  But you can’t improve your services without honest, timely feedback.

Encouraging clients to air their concerns with you at an early stage can help you resolve problems before they become disputes.  It can also help build trust with clients, by letting them know that you are open to feedback and will take it seriously.

This template provides a framework for clients to make complaints and explains how their complaints will be handled.

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